Case study · A 33-channel media conglomerate

Two systems, finally in sync:Employee Central re-implemented for a 33-channel media conglomerate

Two SAP systems already live, neither talking to the other. VISCAP re-implemented Employee Central and integrated it with HCM Payroll in four months.

Media & EntertainmentIndia1,100+ employees4 months + 2 weeks hyper-careEmployee Central + HCM Payroll over CPI
Business challenge

Two SAP systems, never introduced to each other

A thirty-three-channel entertainment conglomerate reaching more than 95 million households in India — and viewers across the U.S., Canada, Europe, Singapore, Malaysia, Sri Lanka, South Africa, Australia and New Zealand — had implemented both SAP SuccessFactors and SAP HCM Payroll. The problem was not that either was missing: the two were never synchronized, and no longer met the organization’s requirements. More than 1,100 employees across seven-plus locations were affected.

The key business challenges

01

An unused Employee Central. SuccessFactors Employee Central was not utilized after implementation.

Adoption
02

Payroll out of sync. HCM Payroll was not updated and synchronized with SuccessFactors.

Integration
03

A re-implementation mandate. The expectation was to re-implement the EC module and synchronize it with the existing HCM Payroll.

Scope
The requirement

Employee Central had to be re-implemented — and this time, payroll had to read from it.

Re-implementing the core, then connecting the payroll

VISCAP approached the engagement across three connected transformation areas — each one slides over the last as you scroll.

01 · TRANSFORMATION AREA

Re-implement Employee Central

We understood all existing HR business processes and challenges, and worked on a consultative approach for each business solution.

The existing organization chart was restructured and the employee gradation structure transformed.

02 · TRANSFORMATION AREA

Cleanse the master data

Master data was cleansed and updated with the required details, so the re-implemented core started from records the business could trust.

03 · TRANSFORMATION AREA

Integrate with HCM Payroll

SAP SuccessFactors was integrated with SAP HCM Payroll, with SAP Cloud Platform Integration (CPI) as the integration tool.

Employee CentralSAP HCM PayrollSAP CPI
The schedule

Implemented in 4 months with 2 weeks of hyper-care support.

A connected business technology environment

From two systems that never spoke to one core feeding one payroll — one connected path.

01
Where it starts
Two live SAP systems
SuccessFactorsHCM PayrollNever synchronized
02
The rebuild
Employee Central re-implemented
Org chart restructuredGradation transformed
03
The data
Master data cleansed
UpdatedTrusted records
04
The bridge
SAP CPI
EC to HCM PayrollReal-time sync
Where it lands, every cycle
One core, one payroll
1,100+ employees in sync
VISCAP across the transformation
Re-implementationData cleansingIntegrationHyper-care

Business impact

The most visible result: Employee Central back in use — and payroll reading from it.

1,100+
Employees on the re-implemented platform
7+
Locations brought onto one structure
4
Months to implement
2
Weeks of hyper-care after go-live

One structure everywhere

One organization structure and grading model across all locations, with master data cleansed and maintained in the required detail.

Simplified data and workflows

Data management and workflow processes simplified across the organization, with proactive alerts keeping processes on track.

Room to grow

The reutilized Employee Central platform is ready to adopt and implement further modules.

Transformation outcome

More than a re-implementation

The broadcaster moved from two unsynchronized SAP systems to a re-implemented Employee Central tightly integrated with SAP HCM Payroll over CPI — consultative process rework, data cleansing and integration delivered within one four-month program.

Employee Central re-implemented

Existing HR processes were reworked consultatively and the core rebuilt on one organization structure and grading model across seven locations.

Master data cleansed first

Records were cleansed and completed to the required detail, so the re-implemented core started from data the business could trust.

Payroll finally reading from HR

SuccessFactors was integrated with SAP HCM Payroll over SAP CPI — two systems that had never been introduced, working as one in four months.

Two systems that were never introduced, finally working as one.

Contact Us

Have SuccessFactors and SAP HCM Payroll live but out of step with each other? Speak with VISCAP’s HXM team about what it takes to bring them back together.

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