Case study · Suminter India Organics

One system across a distributed business:HR consistency for organic agribusiness operations

VISCAP helped Suminter India Organics create a consistent SuccessFactors setup across distributed agribusiness and organic products operations — one system layer for the full employee lifecycle.

Agribusiness / Organic FoodGlobalDistributed teams & locationsImplementation / AMSFive SuccessFactors modules
Business challenge

Distributed teams, drifting processes

Suminter’s operations span distributed teams and locations — and HR processes had to stay consistent across all of them.

The key business challenges

01

Distributed operations. HR processes had to stay consistent across teams and locations.

Distance
02

A disconnected lifecycle. Hiring, onboarding, performance and learning needed one system layer rather than separate handling.

Fragmentation
03

Limited tracking. Employee data and talent activities needed clearer tracking.

Tracking
The requirement

A distributed business needed one HR system layer that everyone works in.

One lifecycle layer for every location

VISCAP approached the engagement across three connected transformation areas — each one slides over the last as you scroll.

01 · TRANSFORMATION AREA

Implement Employee Central and the talent modules

VISCAP implemented the full module set as one connected layer.

Employee CentralRecruiting (RCM)OnboardingPMGMLearning (LMS)
02 · TRANSFORMATION AREA

Structure the operating layer

A structured, system-led HR operating layer was created, carrying lifecycle processes the same way across locations.

03 · TRANSFORMATION AREA

Support daily operations

AMS support enabled ongoing support for daily HR operations across the distributed setup.

Distance stopped mattering

Wherever a process starts, it runs through the same system, the same way.

A connected business technology environment

Distributed teams and one system layer — every location on the same thread.

01
Where it starts
Distributed operations
TeamsLocationsFunctions
02
The foundation
SAP SuccessFactors Employee Central
One employee data layer
03
The talent layer
Talent modules
RCMOnboardingPMGMLMS
04
The partnership
AMS support
Daily operations
Where it lands
One consistent HR layer across the business
1 system layer, every location
VISCAP across the transformation
ImplementationLifecycle setupAMS support

Business impact

The most visible result: HR processes now run the same way across a distributed business.

75%
HR process consistency across operations
80%
Data & learning visibility
70%
Better recruitment & onboarding tracking
65%
Better support responsiveness

Data visibility

Employee data and learning activities became visible in one system.

Hiring tracked

Hiring and joining steps are tracked through the system layer.

Responsive support

AMS improved the speed and structure of HR support.

Transformation outcome

More than a shared system

Suminter gained a more consistent SuccessFactors setup supporting HR operations across a distributed business model — a full-lifecycle implementation and ongoing AMS within one program.

One lifecycle layer, five modules

Employee Central, Recruiting, Onboarding, PMGM and Learning were implemented as a single connected layer for the full employee lifecycle.

The same process in every location

A structured, system-led operating layer carries HR processes the same way across distributed agribusiness and organic products operations.

Daily operations supported

AMS keeps day-to-day HR running across the distributed setup, with a faster and more structured route to resolution.

A distributed business operating on a single, supported system of record for its people.

Contact Us

Distributed teams drifting into different HR processes? Speak with VISCAP’s HXM team about one system layer for every location.

Book a Consultation

When you click Book a Consultation, VISCAP will process your personal data in accordance with our Privacy Policy.