From plant floor to corporate:standardizing HR for a glass manufacturing workforce
VISCAP helped AGI Glasspack standardize HR and talent processes across a manufacturing-led workforce, connecting plant and corporate HR teams through one SuccessFactors operating model.
Two HR worlds, one workforce
AGI’s HR processes had to serve both operational plant teams and corporate functions — consistently.
The key business challenges
Plant-linked HR needs. Workforce processes had to support operational and corporate HR teams alike.
Two worldsTalent process alignment. Hiring, onboarding, performance and learning needed consistency across the organization.
AlignmentNeed for process visibility. HR teams required clearer tracking across employee lifecycle actions.
VisibilityOne operating model had to work for the whole workforce.
One data layer, one process model
VISCAP approached the engagement across three connected transformation areas — each one slides over the last as you scroll.
Create a common employee layer
Employee Central established a common employee data and process layer across plant and corporate teams.
Align the talent processes
Hiring, joining, performance and learning were structured across the talent modules.
Keep operations supported
AMS support carried ongoing operations, keeping lifecycle processes running and issues resolved.
The same processes now run the same way, wherever in the business they start.
A connected business technology environment
Plant and corporate HR on one thread — one layer, one model, one way of working.
Business impact
The most visible result: lifecycle processes now run one way across the organization.
Talent visibility
Talent cycles became visible and trackable in the system.
Lifecycle tracking
Employee lifecycle actions are tracked through one system layer.
Support responsiveness
AMS gave HR teams a faster, structured route to resolution.
More than shared software
AGI Glasspack moved toward a more consistent SuccessFactors operating model for manufacturing HR processes — a five-module implementation, standardization across plant and corporate teams, and ongoing AMS within one program.
A common employee layer
Employee Central established one employee data and process layer shared by plant and corporate teams.
Talent processes aligned
Hiring, joining, performance and learning were structured across Recruiting, Onboarding, PMGM and Learning, so talent cycles run one way.
Operations kept supported
AMS carries ongoing operations, keeping lifecycle processes running and issues resolved for plant and corporate HR alike.
One operating model connecting plant floor and corporate HR.
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Contact Us
Plant and corporate HR running two different ways? Speak with VISCAP’s HXM team about one operating model for the whole workforce.