Consistency as a foundation:core HR and talent processes for a global specialty chemicals business
VISCAP supported Gulbrandsen in strengthening HR process consistency across a specialized chemicals business — core modules implemented and steadily supported through AMS.
A process-driven business without process-grade HR systems
Gulbrandsen runs a process-driven operation — and its HR processes needed the same reliability the rest of the business expects.
The key business challenges
A process-driven workforce. HR operations needed reliable system support across core modules.
ReliabilityNeed for continuity. Employee data, hiring, performance and learning needed steady, uninterrupted management.
ContinuityManual follow-ups. HR workflows relied on follow-ups, needing better structure and support responsiveness.
Follow-upsHR needed system reliability to match the operating standard of the business.
A reliable core with supported edges
VISCAP approached the engagement across three connected transformation areas — each one slides over the last as you scroll.
Set up core HR
Employee records and lifecycle operations were supported in Employee Central as the reliable core of the environment.
Support the talent processes
Talent workflows were implemented across the module set.
Enable AMS
Ongoing support was enabled for critical HR processes, replacing manual follow-ups with a structured support channel.
The environment is designed to keep running — and to keep being supported.
A connected business technology environment
From daily HR operations to reliable, supported processes — one connected path.
Business impact
The most visible result: core HR processes now run reliably through one system.
Lifecycle visibility
Lifecycle activities became visible across the module landscape.
Fewer follow-ups
Structured workflows and support replaced chase-based coordination.
Faster support
AMS brought HR support into a faster, structured rhythm.
More than system coverage
Gulbrandsen gained a reliable SuccessFactors foundation supporting HR operations in a specialized chemicals environment — core implementation, talent process support and AMS enablement within one program.
A reliable core to work from
Employee records and lifecycle operations were established in Employee Central as the dependable centre of the HR environment.
Talent processes on the same standard
Recruiting, onboarding, performance and learning were implemented across the module set, making lifecycle activity visible in one place.
Support instead of follow-ups
AMS gave HR a structured channel for critical processes — chase-based coordination replaced by a defined route to resolution.
An HR foundation running at the same standard as the business it serves.
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Contact Us
A process-driven business whose HR still runs on follow-ups? Speak with VISCAP’s HXM team about process-grade reliability for HR.