Case study · Gulbrandsen

Consistency as a foundation:core HR and talent processes for a global specialty chemicals business

VISCAP supported Gulbrandsen in strengthening HR process consistency across a specialized chemicals business — core modules implemented and steadily supported through AMS.

Specialty ChemicalsGlobalProcess-driven operationsImplementation / AMSFive SuccessFactors modules
Business challenge

A process-driven business without process-grade HR systems

Gulbrandsen runs a process-driven operation — and its HR processes needed the same reliability the rest of the business expects.

The key business challenges

01

A process-driven workforce. HR operations needed reliable system support across core modules.

Reliability
02

Need for continuity. Employee data, hiring, performance and learning needed steady, uninterrupted management.

Continuity
03

Manual follow-ups. HR workflows relied on follow-ups, needing better structure and support responsiveness.

Follow-ups
The requirement

HR needed system reliability to match the operating standard of the business.

A reliable core with supported edges

VISCAP approached the engagement across three connected transformation areas — each one slides over the last as you scroll.

01 · TRANSFORMATION AREA

Set up core HR

Employee records and lifecycle operations were supported in Employee Central as the reliable core of the environment.

02 · TRANSFORMATION AREA

Support the talent processes

Talent workflows were implemented across the module set.

Recruiting (RCM)OnboardingPMGMLearning (LMS)
03 · TRANSFORMATION AREA

Enable AMS

Ongoing support was enabled for critical HR processes, replacing manual follow-ups with a structured support channel.

Continuity as commitment

The environment is designed to keep running — and to keep being supported.

A connected business technology environment

From daily HR operations to reliable, supported processes — one connected path.

01
Where it starts
HR operations
Employee dataHiringPerformanceLearning
02
The core
SAP SuccessFactors Employee Central
Core recordsLifecycle operations
03
The talent layer
Talent modules
RCMOnboardingPMGMLMS
04
The partnership
AMS enablement
Structured supportResponsiveness
Where it lands
Consistent, reliable HR operations
5 modules, one standard
VISCAP across the transformation
ImplementationProcess consistencyAMS support

Business impact

The most visible result: core HR processes now run reliably through one system.

75%
HR process consistency across core modules
80%
Employee lifecycle visibility
70%
Fewer manual follow-ups
65%
Faster support alignment

Lifecycle visibility

Lifecycle activities became visible across the module landscape.

Fewer follow-ups

Structured workflows and support replaced chase-based coordination.

Faster support

AMS brought HR support into a faster, structured rhythm.

Transformation outcome

More than system coverage

Gulbrandsen gained a reliable SuccessFactors foundation supporting HR operations in a specialized chemicals environment — core implementation, talent process support and AMS enablement within one program.

A reliable core to work from

Employee records and lifecycle operations were established in Employee Central as the dependable centre of the HR environment.

Talent processes on the same standard

Recruiting, onboarding, performance and learning were implemented across the module set, making lifecycle activity visible in one place.

Support instead of follow-ups

AMS gave HR a structured channel for critical processes — chase-based coordination replaced by a defined route to resolution.

An HR foundation running at the same standard as the business it serves.

Contact Us

A process-driven business whose HR still runs on follow-ups? Speak with VISCAP’s HXM team about process-grade reliability for HR.

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