Expanding the landscape:learning, compensation and long-term support for a global IT services firm
VISCAP helped Wissen Infotech expand its SAP SuccessFactors landscape with add-on modules for learning and compensation, backed by long-term AMS support across the environment.
An environment ready to grow beyond core HR
Wissen’s existing SuccessFactors setup covered the core, but learning and compensation still ran through paper-led, manually controlled processes.
The key business challenges
Paper-led HR processes. Learning administration and compensation activities depended on paperwork and offline handling.
PaperworkLimited process control. Workflows running outside the system were hard to standardize, track and control.
ControlA landscape ready for expansion. The existing environment needed structured add-on modules to carry more of the HR workload.
GrowthThe SuccessFactors landscape needed to expand — and stay supported as it did.
Adding capability without losing control
VISCAP approached the engagement across three connected transformation areas — each one slides over the last as you scroll.
Implement the add-on modules
VISCAP implemented additional capabilities on top of Wissen’s existing core environment, extending the landscape beyond Employee Central, recruitment and onboarding into learning and compensation.
Digitize the surrounding workflows
Learning administration and compensation-related workflows moved into the system, becoming cleaner, more trackable and easier to control.
Extend AMS across the landscape
VISCAP’s support extended across additional modules and ongoing operations, giving the expanded environment a long-term support partner.
New capability arrived with the operational backing to keep it running.
A connected, expanded landscape
From the existing core to a larger, supported environment — one connected path.
Business impact
The most visible result: learning and compensation activities now run through the system, not through paperwork.
Workflow digitization
Workflows that previously lived offline became digital, trackable processes.
Better process control
Standardized system workflows replaced manually controlled handling.
Faster support
With AMS in place, issues and requests are resolved through a structured support channel.
More than added modules
Wissen moved from a core-only SuccessFactors setup toward an expanded landscape covering learning and compensation, with long-term support built in — add-on implementation, workflow digitization and AMS within one program.
Learning and compensation added
Both modules were implemented on top of the existing core, extending the landscape beyond Employee Central, recruitment and onboarding.
Workflows out of the paperwork
Learning administration and compensation workflows moved into the system, becoming cleaner, trackable and easier to control.
Support across the whole landscape
AMS extended across the added modules and ongoing operations, giving the expanded environment a long-term support partner.
A SuccessFactors landscape that can keep growing — with a partner supporting it.
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Contact Us
A SuccessFactors core that’s ready for more? Speak with VISCAP’s HXM team about expanding the landscape — and keeping it supported.