From manual reviews to a digital process:PMGM for a specialty chemicals business
VISCAP supported Paushak in digitizing a manual, effort-heavy performance management process — structuring review cycles, enabling approval workflows and giving HR the reporting visibility to track progress.
A performance process run by hand
Paushak’s performance management ran outside the system — manual, effort-heavy and difficult to track for everyone involved.
The key business challenges
Manual PMGM process. Performance management was manual, effort-heavy and time-consuming for both HR and reviewers.
Manual effortA confusing review flow. Review cycles lacked clear structure and tracking, leaving participants unsure of where things stood.
StructureLimited reporting. HR teams had little visibility into performance progress across the organization.
VisibilityThe performance process needed structure, and HR needed to be able to see it.
Digitizing the review cycle end to end
VISCAP approached the engagement across three connected transformation areas — each one slides over the last as you scroll.
Configure PMGM
The performance management process was configured in SAP SuccessFactors, moving reviews out of manual handling and into the system.
Enable the workflow
Review cycles and approval flows were structured, giving every participant a clear sequence from goal to review to approval.
Set up reporting
Reports were enabled to improve tracking and process visibility, letting HR follow the cycle as it runs rather than reconstructing it afterwards.
Structure was built into the review experience itself — participants follow one defined flow, and HR sees progress without chasing it.
A connected performance management flow
The whole review cycle on one thread — from goals set to approvals visible.
Business impact
The most visible result: the near-elimination of manual tracking across the performance cycle.
Process digitization
Performance management moved from manual handling into a structured system process.
Reporting visibility
HR gained direct visibility into performance progress through the enabled reporting.
Smoother reviews
Structured cycles and approval workflows replaced a confusing review experience.
More than a digitized form
Paushak moved from a manual, effort-heavy performance process to a structured PMGM cycle with reporting visibility built in — process configuration, workflow enablement and reporting within one performance transformation.
Reviews configured in the system
The performance management process was configured in SAP SuccessFactors, moving reviews out of manual handling.
One defined flow
Review cycles and approval workflows were structured, giving every participant a clear sequence from goal to review to approval.
Progress HR can see
Reporting was enabled for tracking and process visibility, so HR follows the cycle as it runs instead of reconstructing it afterwards.
A performance cycle the organization can actually see and manage.
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Contact Us
Performance reviews still running on effort and memory? Speak with VISCAP’s HXM team about a PMGM cycle your organization can see.