SAP SuccessFactors – full suit Implementation

Client Overview

Our Client is one of the trade unions which handles network of professional associations and partners across all sectors of Singapore. Our customer VISION strive to help workers of all collars, ages and nationalities achieve gainful employment through better jobs, and a better living through higher wages so they can live a better life.

Background

  • The client was using HRMS system as SaaS based application from third party vendor for their HR Operation. Also customer was looking to enable employee and manager self services capabilities along with cross module integrations.
  • 1200+ Employees are maintained
  • The key business challenges include:
    • Decentralized Data on cross modules
    • Current HRMS system was highly customized in unstructured way.
    • Required global solution with lower administrative cost and consistent processes across the organization
    • Expecting full control over system instead a SaaS model along with confidential data.
    • Existing Employee data to be migrated as it is without manual intervention.

Solution

  • Employee central, PMGM, RCM, ONB, LMS, Compensation & Succession modules are implemented.
  • SAP standard solution “InfoPorter” used to migrate existing employee master data to Successfactors
  • We understood all existing HR business processes & challenges and worked on consultative approach for each business solution.
  • Multi hatter review mechanism configured in PMGM module which defines the cross module role in Employee central.
  • Integration with SAP S4 Payroll other multiple applications
  • SAP CPI is used for Integrations along with Data monitoring facilities.
  • Successfactors cross modules integrations are highly utilized for robust solution.
  • Timeline: Program implemented in 12 months and 3 month hyper care support, which is customer suggested as per internal road map.

Benefits

The immediate benefits include:

  • Improvements in the employee user experience and satisfaction with new fresh UI.
  • Leave management become hassle free.
  • Real-time insight into your entire workforce
  • Processes are on track with proactive alerts and notifications
  • Employees are better tuned towards organizational strategies
  • Quantifiable Performance Management System
  • Learning management is more simplified with advance learning materials and feedback system.
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