Application Support Management (ASM)

  • Application Support Management services are designed to provide support to 
    • Day-to-day operations
    • Maintenance of Enterprise Applications
  • ASM services contains
    • End-user support
    • Proactive and reactive application maintenance
    • Proactive Application Enhancements
    • Offshore / Onsite / Hybrid Application monitoring
  • Project-based activities can also occur within an ASM contract, including but not limited to
    • Application development
    • Package Development
    • Implementation and integration
  • SLAs form the part of an ASM contract, supporting customer requirements for application uptime and performance.
Supporting SAP to better serve the overall business needs of the Customers
Solution FunctionalSAP SolutionDevelopmentBasis
HCM/Payroll (All Countries)SAP SUCCESS FACTORSABAPSOLMAN/SYSTEM BUILD
SD/MM/FICO/PP/QMSAP HXMFIORI/UI5HOSTING/SECURITY
PS/PM/WMSAP S/4HANAINTERFACESHANA MIGRATION
GST/BIBO/SACSAP ECC
SAP ANALYTICS
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