End-to-End SAP Customer Experience, Delivered with Precision
Customer Experience (CX) transformation has become a core revenue driver for enterprises. SAP’s CX suite—Commerce Cloud, Emarsys, Loyalty, ESM, and BRIM—combined with SAP BTP provides a unified, intelligent, and scalable platform for delivering modern digital experiences.
Connected Experience with CX
We design CX solutions with SAP BTP at the center — ensuring Sales, Service, Commerce, Marketing and Billing share a single customer reality.
Accelerators for Speed
30–60–90 day packaged offerings for Commerce, Emarsys, Loyalty, Service and more, aligned to SAP best practices.
Industry-Ready Plays
Retail, Telco, BFSI and Utilities playbooks that give you proven patterns instead of starting from a blank page.
SAP Sales Cloud v2
Sell Smarter. Close Faster.
Viscap delivers SAP Sales Cloud v2 as a revenue engine – not just a CRM. We connect Sales to S/4HANA, Commerce, Service and Emarsys so every interaction is informed by real-time data.
- AI-driven opportunity and pipeline scoring
- ERP-aware forecasting and quota management
- Lead-to-order orchestration using SAP BTP
- Predefined dashboards and KPIs for sales leaders
SAP Service Cloud v2
From Case Management to Connected Care
We modernise support with AI-assisted routing, omnichannel engagement and deep integration to ESM, FSM and S/4HANA.
- Unified agent workspace across channels
- SLA, entitlement and knowledge automation
- Embedded collaboration with field service and ESM
- Proactive outreach with Emarsys-driven triggers