SAP Gold Partner in the UAE
An SAP partner in Dubai with a licensed UAE entity, not a visiting team
- Is there a UAE entity, or is this billed from abroad?
- Where in the UAE do the consultants actually sit?
- Is the Gold status current, or granted once years ago?
- Can they handle WPS and end-of-service gratuity?
- Will anyone work in Arabic when the business needs it?
- Who carries the work after go-live?
- VISCAP Consulting Services L.L.C, licensed in Dubai
- Meydan Grandstand, Nad Al Sheba — the UAE office
- Silver in 2022, Gold today, reassessed on SAP-audited quality
- WPS files, gratuity and GPSSA held as configuration
- English and Arabic, with a full Arabic site
- The same team, under an Application Management agreement
SAP does not sell partner tiers. Gold requires a threshold of certified consultants, delivery quality that SAP audits, and sustained performance — and it is reassessed, so it can be withdrawn. What that means on your programme is that the consultants configuring your system are accredited on the products they are touching, and an external party checks the methodology they follow.
Where the UAE team sits
A Dubai office at Meydan, backed by the delivery centres that build the system and then run it.
Dubai — Meydan Grandstand
- VISCAP Consulting Services L.L.C
- Meydan Grandstand, 6th floor, Meydan Road
- Nad Al Sheba, Dubai, United Arab Emirates
- +971 56 208 3829
- Middle East inquiries
- Within reach of Dubai, Sharjah and Abu Dhabi
How a Gulf engagement runs
- On-site fit-to-standard workshops
- Go-live and hypercare support in the region
- Delivery centres behind the engagement
- Time-zone overlap with the UAE working day
- Documentation and training in English or Arabic
- One commercial relationship, not several
Beyond the UAE
- Head office and delivery base in India
- Operations in the United States
- Localisation experience across 30+ countries
- Multi-country payroll on one landscape
- Group rollouts across Gulf and Indian entities
- One delivery methodology in every market
The partnership record
- SAP Silver partner, 2022
- SAP Gold partner today, reassessed not granted
- Microsoft and Oracle partnerships alongside
- 215+ cloud, AI and SAP consultants
- 115+ SAP transformation projects delivered
- 12+ years of continuous SAP delivery
What a UAE engagement covers
The full lifecycle, from advisory through to the support arrangement that runs afterwards.
SAP S/4HANA and Cloud ERP
- Greenfield, brownfield and selective migration
- ECC to S/4HANA readiness assessment
- Custom code remediation
- Clean-core extension discipline
- Rollout across Gulf entities and branches
- Cutover planning and hypercare
SAP SuccessFactors
- Employee Central as the core record
- Recruiting and Onboarding
- Performance, Goals and Compensation
- Learning and compliance training
- Full-suite and phased implementations
- Release management twice yearly
Payroll and UAE statutory
- Wage Protection System files for MOHRE
- End-of-service gratuity calculation
- GPSSA pension for UAE and GCC nationals
- Leave, air-ticket and allowance entitlements
- Statutory rules held as maintainable configuration
- Parallel runs before any go-live
Platform, data and support
- SAP BTP and Integration Suite
- SAP Analytics Cloud and Group Reporting
- Application Management Services after go-live
- Business-anchored SLAs rather than ticket counts
- Release readiness and regression testing
- Module expansion as the estate matures
From 5 days to 3 hours at Cadila
Payroll and HR operations reworked for a 5,000+ employee workforce.
Cleaner offers, faster hiring at Alembic
Offer CTC preparation automated across a 17,000+ employee workforce.
From manual reviews to a digital process
Performance management digitised end to end at Paushak, a speciality chemicals business.
From plant floor to corporate at AGI
HR and talent standardised across plant and corporate teams.
Frequently asked questions
VISCAP is an SAP Gold Partner and operates in the UAE through VISCAP Consulting Services L.L.C, licensed in Dubai at Meydan Grandstand. The group reached SAP Silver partner status in 2022 and holds Gold today, re-earned against SAP-audited delivery quality rather than granted once.
One office: VISCAP Consulting Services L.L.C, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai. It handles Middle East inquiries on +971 56 208 3829 and is within reach of Dubai, Sharjah and Abu Dhabi. The head office and main delivery base are in Ahmedabad, India.
It is SAP’s own tiering of its partners, and it is earned rather than purchased: it requires a threshold of certified consultants, measured delivery quality that SAP audits, and sustained business performance. Gold status is reassessed, so it can be lost. In practice it means the consultants on your project are accredited on the products they are configuring.
SAP S/4HANA and Cloud ERP, SAP SuccessFactors across the full suite, SAP HCM with Time and Payroll including UAE statutory payroll, SAP Business Technology Platform and Integration Suite, SAP Analytics Cloud, SAP Customer Experience, and SAP Business AI with Joule — followed by Application Management Services after go-live.
Yes. Wage Protection System files for MOHRE, end-of-service gratuity calculation, GPSSA pension contributions for UAE and GCC nationals, and leave, air-ticket and allowance entitlements are all in scope. Statutory rules are held as maintainable configuration rather than code, so a rule change is a configuration change and not a development request. Parallel runs precede any go-live.
Yes. Project documentation and training can be delivered in English or Arabic, and VISCAP publishes a full Arabic version of this website. Arabic is listed alongside English and Hindi on the company’s SAP partner profile.
Yes, and it is a common shape. Multi-country payroll runs on one landscape, with localisation experience across 30+ countries, and group rollouts are delivered under a single commercial relationship rather than one contract per country.
No. The Dubai office serves the Middle East, while the head office and delivery base are in India and there are further operations in the United States. Enterprises across the Gulf, India and the US are served from the same delivery methodology.
Call +971 56 208 3829, email sales@viscap-cs.com, or use the form below. A first consultation reviews your current landscape, the processes under pressure and your timeline, then sets out the options and what each would involve — no obligation to proceed.
Contact Us
Speak with VISCAP’s SAP consulting team to discuss your transformation goals, current landscape, and next steps.