VISCAP at SAP NOW AI Tour New Delhi 2026

Bringing SAP Customer Experience and Business AI into the conversation on intelligent enterprise execution.

Pullman Hotel, Aerocity, New Delhi Platinum Partner

SAP NOW AI Tour, New Delhi

SAP NOW AI Tour is SAP’s travelling flagship event — one city, one day, and a programme that runs from cloud ERP and enterprise applications through to business AI and the business transformation it is meant to carry. The New Delhi edition took place at Pullman Aerocity.

The day ran in parallel theatres — Autonomous Customer Experience and Autonomous Supply Chain Management — with a partner floor alongside them.

Turning customer intent into intelligent action

Prasad Venkatesan, Managing Partner at VISCAP, presented “From Demand to Resolution: How Autonomous CX Connects Customer Intent to Business Execution” in the CX Theatre — a VISCAP perspective on connected CX, intelligent execution and measurable outcomes.

VISCAP joined the day as a Platinum Partner. Away from the theatre the conversation carried on at the VISCAP stand on the partner floor, where enterprise teams worked through what autonomous CX and business AI change inside their own SAP landscapes.

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