Expanding the landscape:learning, compensation and long-term support for a global IT services firm
VISCAP expanded Wissen Infotech’s SAP SuccessFactors landscape with Learning and Compensation add-ons and AMS support.
An environment ready to grow beyond core HR
Wissen’s SuccessFactors core was solid, but learning and compensation ran on paper.
The key business challenges
Paper-led HR processes. Learning administration and compensation ran on paperwork and offline handling.
PaperworkLimited process control. Workflows outside the system resisted standardization, tracking and control.
ControlA landscape ready for expansion. The environment needed add-on modules to carry more HR workload.
GrowthThe SuccessFactors landscape needed to expand — and stay supported.
Adding capability without losing control
VISCAP approached the engagement across three connected transformation areas.
Implement the add-on modules
VISCAP extended Wissen’s core beyond Employee Central, recruitment and onboarding into learning and compensation.
Digitize the surrounding workflows
Learning administration and compensation workflows moved into the system — cleaner, trackable and easier to control.
Extend AMS across the landscape
VISCAP’s support extended to the new modules, giving Wissen a long-term partner.
New capability came with the support to keep it running.
A connected, expanded landscape
From the core to a larger, supported environment.
Business impact
The clearest result: learning and compensation run through the system, not paperwork.
Workflow digitization
Offline workflows became digital, trackable processes.
Better process control
Standardized workflows replaced manual handling.
Faster support
AMS resolves issues and requests through a structured channel.
More than added modules
Wissen moved from a core-only setup to an expanded landscape with learning, compensation and AMS support.
Learning and compensation added
Both modules were added on top of Wissen’s existing core.
Workflows out of the paperwork
Learning and compensation workflows moved into the system — cleaner, trackable and easier to control.
Support across the whole landscape
AMS extended to the new modules, giving Wissen a long-term support partner.
A SuccessFactors landscape that keeps growing — with a partner supporting it.
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Contact Us
A SuccessFactors core ready for more? Talk to VISCAP’s HXM team about expanding it, fully supported.