Expanding the landscape:learning, compensation and long-term support for a global IT services firm

VISCAP expanded Wissen Infotech’s SAP SuccessFactors landscape with Learning and Compensation add-ons and AMS support.

IT ServicesGlobal4,000+ employeesAdd-on Implementation / AMSSAP SuccessFactors Learning + Compensation

An environment ready to grow beyond core HR

Wissen’s SuccessFactors core was solid, but learning and compensation ran on paper.

The key business challenges

01

Paper-led HR processes. Learning administration and compensation ran on paperwork and offline handling.

Paperwork
02

Limited process control. Workflows outside the system resisted standardization, tracking and control.

Control
03

A landscape ready for expansion. The environment needed add-on modules to carry more HR workload.

Growth
The requirement

The SuccessFactors landscape needed to expand — and stay supported.

Adding capability without losing control

VISCAP approached the engagement across three connected transformation areas.

01 · TRANSFORMATION AREA

Implement the add-on modules

VISCAP extended Wissen’s core beyond Employee Central, recruitment and onboarding into learning and compensation.

SAP SuccessFactors LearningSAP SuccessFactors Compensation
02 · TRANSFORMATION AREA

Digitize the surrounding workflows

Learning administration and compensation workflows moved into the system — cleaner, trackable and easier to control.

03 · TRANSFORMATION AREA

Extend AMS across the landscape

VISCAP’s support extended to the new modules, giving Wissen a long-term partner.

Support built in

New capability came with the support to keep it running.

A connected, expanded landscape

From the core to a larger, supported environment.

01
Where it starts: The core environment
Employee CentralRCMOnboarding
02
The learning: SAP SuccessFactors Learning
Learning administrationTracking
03
The pay: SAP SuccessFactors Compensation
Structured compensation workflows
04
The partnership: AMS support
Ongoing operationsIssue resolution
Where it lands: An expanded, supported landscape
4,000+ employees supported
VISCAP across the transformation
Add-on implementationWorkflow digitizationAMS support

Business impact

The clearest result: learning and compensation run through the system, not paperwork.

85%
Less paperwork dependency
85%
Workflow digitization
75%
Better HR process control
65%
Faster operational support

Workflow digitization

Offline workflows became digital, trackable processes.

Better process control

Standardized workflows replaced manual handling.

Faster support

AMS resolves issues and requests through a structured channel.

Transformation outcome

More than added modules

Wissen moved from a core-only setup to an expanded landscape with learning, compensation and AMS support.

Learning and compensation added

Both modules were added on top of Wissen’s existing core.

Workflows out of the paperwork

Learning and compensation workflows moved into the system — cleaner, trackable and easier to control.

Support across the whole landscape

AMS extended to the new modules, giving Wissen a long-term support partner.

A SuccessFactors landscape that keeps growing — with a partner supporting it.

Contact Us

A SuccessFactors core ready for more? Talk to VISCAP’s HXM team about expanding it, fully supported.

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